How can I join CSI Plus?
Joining CSI Plus is easy! We’ll send you a Stripe link to make upfront payment of your membership or set up your monthly subscription depending on which method you opt for. Once you’ve set up your payment, you can complete the Member Profile Form and we’ll do the rest! Once your profile has been created, we’ll send you your login details and you can dive straight in.
Can I talk to someone about membership before committing?
Of course. It’s important that the benefits suit you and that you’re a right fit for the membership. We welcome you to book in a Discovery Call with our Member Success Manager here: CALENDLY
How much is CSI+ Membership?
£2000 for 12 months. £1100 for 6 months. Or you can pay monthly via our subscription which is £200 a month. We offer discounts for Design Studios, Shipyards and Outfitters. If you work directly for a cruise line you can claim a FREE VIP Membership. *pay monthly prices will increase in 2023.
Do I need multiple memberships for my colleagues?
Nope! CSI+ Membership is company-wide, meaning it can be shared amongst employees. Although we need a key contact, you can have up to 4 additional users for the platform. This also means you can be sub-in colleagues for any of our events
Can I only join if you have experience working on cruise projects?
No! We welcome businesses that are looking to learn more about the cruise interiors. CSI+ Membership is perfect for those that already have experience in cruise, but also a great opportunity if you’re new-to-cruise.
How will you communicate with me?
Once you join the community, we will add you to the CSI+ Members Mailing list. Each month you’ll receive the Member Bulletin and an Upcoming events email. You can also join the CSI+ Members LinkedIn group. Our team will also call you from time to time, to make sure you’re getting the most from your membership and to invite you to events. Our team are very active on LinkedIn so we encourage you connect.
What content do I get access to?
Our platform hosts heaps of insightful content including white-papers, industry reports, conference sessions, Cruise Conversations, blogs, members Q&As and lots more! We’re always adding to the site and are very welcome to ideas if there’s a particular topic you’d like to see covered.
How can I network with CSI+?
CSI+ Membership gives you access to our regular online networking events. These are hosted in our virtual lounge on Remo, giving you the ability to connect with your peers across the globe, from the comfort of your desk! We also host CSI+ Social events throughout the year in various cities such as Miami, London, Southampton, Hamburg and Milan.
How do I book onto CSI+ events?
Upcoming events and booking links are listed on the CSI+ platform and also emailed directly to your inbox.
Can I bring a plus one to the events?
You have 2 places to each event included within your membership, unless otherwise stated. You are welcome to bring VIP guests. VIP Guests must be representing a Cruise Line or Design Studio.
What promotional support can I take advantage of?
We invite you to submit content for our monthly Community Bulletin. This is a roundup of member news, product launches, case studies, and anything else exciting that needs to be shared! We’d also be delighted to share your content on LinkedIn.
The Members Directory versus The Maker’s list.
All members will have a profile on the Members Directory. The Maker’s List includes all suppliers, interior designers, and design studios for Cruise Line’s to peruse.
Does the subscription renew every year?
The subscription to CSI Plus renews every month until you cancel your membership
Do you do refunds?
We don’t offer refunds unless a payment was taken in error, you will need to notify us of this. Please allow 3-5 working days for this to be processed.
Is there a cancellation fee? No. Membership Subscription is completely flexible, but we do require 30 days’ notice. If you have joined on an annual or 6-month plan, we will contact you when your membership is due for renewal to see if you’d like to proceed.
What happens if I miss a payment?
If you’re set up on our subscription, and we cannot take payment, we will retry 6 times. Failing that, the team will be in touch.
Updating card details:
If you need to update your card details, please email Claudia.Gurr@CSI-Plus.com
What currencies can I pay in?
Payment is accepted in Pound Sterling (£200 p/m), Euro (€230 p/m), and US Dollars ($280 p/m).
Where do I find invoices and receipts?
If paying by card, you will receive an invoice and payment receipt monthly, via email. If you require copies, please email email@example.com .
I’ve lost my login, can you help?
On the login page, you can request a new password. If you need further assistance, please email firstname.lastname@example.org
Can I add/update users?
Sure! Please email email@example.com should you wish to update/add users to your company account.