Privacy Policy

At Elite Exhibitions we are passionate about creating unique, meaningful events and online products that are accessible to all. We do this by creating compelling content and unrivalled networking opportunities to help grow your business both face-to-face, and digitally.

At Elite Exhibitions we are committed to protecting and respecting your privacy. We hold personal information about our customers and people who may be interested in our products and services. This privacy policy sets out how Elite Exhibitions Limited uses and protects any information that you give Elite Exhibitions Limited when you use any of our websites.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Contents

• Why we process your data
• Cookies
• Mailing Lists
• Membership/Booking Data
• Sharing Information
• Personal Information
• What we do with the information we gather
• Accessing your information
• Data controller

Why we process your data

What’s the purpose of collecting your data?	What personal data do we collect?	What is the processing ground for collecting your data?
For general administration of memberships and registrations for events, for example to contact you with information about an a product you are a member of or an event or conference that you’re exhibiting at, or attending.	First Name Last Name Country Company Name Job Title Email Address Telephone Number Optional Message	Legitimate Interest Contractual obligations
To provide you with up-to-date information on event updates, webinars, new content or marketing collateral that interests you.	First Name Last Name Country Company Name Job Title Email Address Telephone Number Optional Message	Legitimate Interest Consent or Soft opt-in
To improve your experience at our events or with our online products.	Event session attended Traffic flow at event	Legitimate Interest
Transfer your contact details to an Exhibitor or Sponsor if they scan your badge at one of our events, or to a Member who wishes to message you through our online platform.	First Name Last Name Country Company Name Job Title Email Address Telephone Number Optional Message	Consent or soft opt-in. If you do not wish your information to be passed on, please do not scan your badge or please notify your account manager when confirming your membership.
To monitor website user experience, performance, and to ensure network and information security.	Web log server information: IP address Browser type and operating system Pages visited during your visit Source of your access to our website (e.g. the website or URL which referred you to our website)	Legitimate Interest
Contact you for research purposes or to tell you about our exclusive offer or other goods and services	First Name Last Name Country Company Name Job Title Email Address Telephone Number Optional Message	Legitimate Interest. You may unsubscribe at any time.
To pass on your contact details to our logistics partner to enhance your experience at an event you have signed up to exhibit or sponsor at.	First Name Last Name Country Company Name Job Title Email Address Telephone Number	Legitimate Interest Consent or soft opt-in
To comply with or abide by legal obligations or requirements.	Process personal information	Legal obligation

Cookies

What are cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

How we use cookies?

We may use cookies for several reasons:

• We use Google Analytics or HubSpot platforms to set analytics, or performance cookies to collect and report aggregate information. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis and then the data is removed from the system.
• On an anonymous basis, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer of any information about you, other than the data you choose to share with us. These cookies may, for example, remember your language preferences or recognise an individual’s activity within a single session.

How you can control cookies?

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: –

For Microsoft Internet Explorer:

1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting

For Google Chrome:

1. Choose Settings > Advanced
2. Under “Privacy and security,” click “Content settings”.
3. Click “Cookies”

For Safari:

1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”

For Mozilla firefox:

1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

1. Choose the menu “Files” > “Preferences”
2. Privacy

Cookie Management

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

Mailing Lists

As part of the marketing campaign, we collect personal information. We use that information for a couple of reasons: to tell you about our products and services; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use providers, including HubSpot and MailChimp, to deliver our marketing communications. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email campaigns. For more information, please see HubSpots and MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer.

Membership / Booking Data

When you register to become a member of our online platform through Elite Exhibitions, your name, address data, email and contact number will be stored in HubSpot. Please be assured that we do not share your personal details with any other company without your consent.

Sharing Information

We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of services to you. For example, we may engage Service Providers to provide market research, marketing (including competitions), advertising, communications, event management (including logistics, health and safety and audio-visual services), meetings and bookings (including accommodation), training, IT, hosting and other infrastructure, subscription and discount management, payment processing, and data cleansing and processing services. While providing such services, these Service Providers may have access to your personal information. These partners are contractually bound only to use personal information to perform the services that we hire them to provide. We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal data secure.

We may also disclose your personal information to third parties:

• With partners who help manage our business and deliver services. These partners have agreed to confidentiality restrictions and use any personal information we share with them or which they collect on our behalf solely for providing the contracted service to us. These include: IT service providers, customer relationship management services and marketing automation, solutions and analytics providers;
• We may share member information including company name and job title to improve members experiences. No email or telephone address will be made public.
• We may share in aggregate, statistical form, non-personal information regarding the visitor to our website, traffic patterns, and website usage with our partners or affiliates
• If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
• If we are under a duty to disclose or share your personal data to comply with any legal obligation or to enforce our terms and conditions or other agreements, or to protect the rights, property or safety of Elite Exhibitions Limited.

Personal Information

We may collect the following information:

• Title, name, company, email, phone number, address, and gender
• Employment details including company name, industry sector, job title and responsibilities
• Areas of interest that you have notified us about, as well as what we can assume from your engagement with our products and services eg. If you have filled in a form for an industry eBook we may follow up with further information regarding that product or service
• Your preferences in marketing or newsletter subscriptions
• Any data recoverable from social networking sites, where permission from you has been obtained

If you respond to surveys, unless we inform you otherwise, your answers will be aggregated and anonymized for research and analysis purposes. However, if you choose to provide any information in your response to a survey which identifies you (e.g. name, job title), we may be able to identify you from this. If you choose to submit your email address to enter into any prize associated with the survey, this will be used to administer the prize only and will not be linked to your survey responses.

What we do with the information we gather

The personal information we collect allows us to:

• Provide more information about the products or services that you signed up to
• Register to events or webinars
• We may use the information to improve our products and services.
• We and our partners may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Accessing your information

You have the right to:

• Request a copy of the information that we hold about you. If you would like a copy of some or all of the information we hold about you, please contact us at using the contact details given below.
• We want to make sure that your information is accurate and up to date. You may ask us to correct or remove information we hold about you that you think is inaccurate by contacting us using the contact details below.
• You have the right to ask us to stop processing your data, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the legitimate commercial objectives we pursue during our business), including the profiling we undertake to send you personalised offers, product recommendations and similar content. You also have the right to object to any results of a processing activity that prejudice your rights and that are conducted exclusively through automated systems.
• You have the right to ask us not to use your information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact us at info@elite-exhibitions.com
• We hope you will be happy with the way we handle your information but if not you have the right to make a complaint with our data protection authorities if you believe that we have not complied with applicable data protection laws.

Data Controller

If you want to view, amend or delete your personal data our Data Protection Officer is on hand by contacting info@elite-exhibitions.com. Any questions regarding this policy and our privacy should be sent via email or by writing a letter to Elite Exhibitions Limited, Floor 2 Cornelius House, 178 – 180 Church Rd, Hove BN3 2DJ.